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Call of Duty: Black Ops 3 Multiplayer Beta FAQ

How to gain access, redeem your beta code, and more.

By Scott Lowe on August 13, 2015 Communications Manager, Activision
Level 11

We can’t wait for fans to get their hands on the Call of Duty: Black Ops 3 multiplayer beta, beginning with the launch on PlayStation 4 next Wednesday, August 19. In preparation, Treyarch delivered a small taste of what’s included in the beta, including new details about the available modes, maps, Specialists, and more. We’ve also rounded up answers to some of the most common questions, such as how to redeem your beta code, gain access, and more. Check it out:

What is the Call of Duty: Black Ops 3 Beta?

The Call of Duty: Black Ops 3 Beta is your chance to test and experience Call of Duty: Black Ops 3 multiplayer gameplay prior to launch. The Call of Duty: Black Ops 3 Beta represents a portion of the game while it is still in development, meaning that by playing, you are actively helping the developers to identify and fix issues for a smoother Day 1 launch. The Beta is not a full version of the game, as it represents a mere fraction of the overall multiplayer experience. Specific details of what will be included in the Call of Duty: Black Ops 3 Beta will be released over the coming week.

How do I participate in the Call of Duty: Black Ops 3 Beta?

To lock in your immediate access to the Call of Duty: Black Ops 3 Beta, you must have a beta access code. The easiest way to get a beta access code is to pre-order Call of Duty: Black Ops 3 on PlayStation 4, Xbox One, or PC from a participating retailer, or to pre-purchase the game through the PlayStation Store, Xbox Live Store, or Steam.

Each retailer will have a limited supply of Call of Duty: Black Ops 3 Beta codes, and will be available while quantities last.

You can pre-order online and find information about participating retailers by visiting CallofDuty.com/BlackOps3/Buy.

Which console platforms will support the Beta?

The Call of Duty: Black Ops 3 Beta will only be available on PlayStation 4, Xbox One, and PC.

When is the Call of Duty: Black Ops 3 Beta?

PlayStation 4 owners get access to the multiplayer beta first starting on Wednesday, August 19 and will continue through Sunday, August 23. The following week on Wednesday, August 26 the beta will make its debut on Xbox One and PC and run through Sunday, August 30.

Where do I redeem my Call of Duty: Black Ops 3 Beta code?

Head over to CallofDuty.com/BlackOps3Beta and follow the instructions on the page to reserve your spot in the Call of Duty: Black Ops 3 Beta.

You will be required to log in with a Call of Duty account and enter your Call of Duty: Black Ops 3 Beta code.

If you do not have a Call of Duty account, you can create a free one. After creating your free account, you will be sent an account verification email to the address you provide.

What’s the difference between my Beta code that I received and my Beta token?

Your pre-order Beta code reserved your spot for the Beta and is redeemed at CallofDuty.com/BlackOps3Beta. Once you have registered, a Beta token will be emailed to you on a rolling basis beginning at 12:00 AM PST on August 19th for PS4 users and on a rolling basis at 12:00 AM PST on August 26th for Xbox One and PC users. This Beta token will allow you to download the Beta from the platform you have designated in the registration process.

I redeemed my Call of Duty: Black Ops 3 Multiplayer Beta code through CallofDuty.com, but I haven’t received a download token for my platform of choice. What should I do?

If you have not received your token or you are unable to access the email account associated with your CallofDuty.com account, please visit this link to retrieve your token. Please note: you must have previously redeemed a beta code via CallofDuty.com in order to retrieve your token.

I’ve pre-purchased my copy of Call of Duty: Black Ops 3 through the PlayStation Store, Xbox Live Store, or Steam, but I didn't receive a Call of Duty: Black Ops 3 Beta code. Where can I locate my code?

You don't need one! Code redemption is not necessary for pre-purchases through the PlayStation Store, Xbox Live Store, or Steam. You are automatically validated to participate in the Call of Duty: Black Ops 3 Beta. When the Beta has opened, you will be able to download it immediately.

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I’ve pre-ordered my copy of Call of Duty: Black Ops 3 through a participating retailer. Where can I locate my Call of Duty: Black Ops 3 Beta code?

In most cases, the Call of Duty: Black Ops 3 Beta code will be printed on the retail receipt or sent to you via email on an online receipt. If you did not receive a beta code or can’t locate it, please contact your retailer.

What should I do if I lost or can’t find my Call of Duty: Black Ops 3 Beta code?

If you’ve lost or can’t find your Call of Duty: Black Ops 3 Beta code that you received for pre-ordering, please contact your retailer to recover your code.

I can’t read the Call of Duty: Black Ops 3 Beta code on my receipt. What should I do?

If you can’t read the Call of Duty: Black Ops 3 Beta code you received (i.e., smudged, illegible, etc.), please contact your retailer to get another copy of the code.

I entered my Call of Duty: Black Ops 3 Beta code, but it didn’t work. What should I do?

Please verify that you are entering the correct code. If you are receiving an error message stating that the code you entered is invalid or that your code has already been redeemed, please contact us using one of the following links below.

How big is the Beta file?

To make the Beta a fun and valuable experience, we’ve packed it with a lot of content. Therefore, the file is approximately 15 GB and download times will vary based on location, server traffic, and connection speed.

How can I give feedback and report bugs to make Black Ops 3 better?

We’re glad you asked! We will be posting a survey link on callofduty.com once the Beta starts.  We welcome feedback and encourage everyone to share. The more feedback, the better.

When will the servers be down for maintenance?

Because this is a Beta, periodic maintenance will be necessary throughout the gameplay period. Please follow @Treyarch on Twitter for updates.

Will my progress from the Beta carry over to retail?

No, progress will not carry over from the Beta. Our focus is making the final game the best and most stable experience it can be and we will be working on balancing and other fixes leading up to launch.

What about Campaign or Zombies, will that be available in the Beta also?

No, the Black Ops 3 Beta is specifically focused on multiplayer.

Is the Beta available worldwide?

Availability of the Black Ops 3 Beta will vary by territory.

My question is not answered here. How can I find more information?

If you have additional questions, please visit support.activision.com to find more support resources. You can also contact support via Twitter by tweeting to @ATVIAssist.

Where can I find the legal Terms of Service for the Black Ops 3 Beta?

Please review the legal terms and conditions for the Black Ops 3 Beta here.


Stay tuned to the Activision Games Blog for more updates on the Call of Duty: Black Ops 3 multiplayer beta and be sure to follow @Activision, @CallofDuty, and the developers @Treyarch.

Comments

11 Comments
Level 1

Will your COD account show you if you have redeemed your beta code?

is the beta token important?

Level 1

Why don't you allow for a pre-download of the beta before it goes live? The majority of people with an internet connection don't get fast speeds... nevertheless call of duty players. I for one have a 1.5mb download speed which will render this beta almost unplayable considering it'll take two days to download. Why not let us download the beta early before it goes live so when the beta is up everyone can participate? I pre-ordered, and the fact that you aren't enabling all your customers isn't fair.

Level 1

It depends on where you entered your beta code if you redeemed it for your Activision account you need it if you redeemed it for steam Xbox live or psn you won't need it but you can read it all in the new faq.

Level 1

I have just bought a pre order card from Walmart and I don't have a code for the beta test I contacted the store and asked them about the code and they said that the code does not come on the receipt how do I get my code then?

Level 1

adminsiteadmini still haven't received my email for the beta yet (perryrandall@outlook.co.uk)

Level 1

i pre-ordered bo3 and entered my code on my receipt for the beta in early june. I haven't got an email for a beta token and when i try to request one it says sorry not a beta access account but i pre-ordered it for ps4. Please help me!?

My beta won't work, it keeps saying error code a.b.c.d.e.f.-h.i.j.k.-.-n.-.-.-.-.-.-.-u.

Level 1

IT says my beta code is invalid but i haven't put it in yet

Level 1

I Pre order the game from the xbox store and i didnt get a beta access code ?

Level 1

I'd everyone not to support or buy any activision products. I was banned without reason from all it's games. I have no idea what happened but I will be looking for a place to put my reviews. Also the customer service is horrible. This is no direct contact line. I called (310)255-2050 and it basically led me to an online live support where the person I was typing to was extremely rude. This company marketed 550 million dollars opening day just to randomly ban accounts and I'm pretty sure there's more people like me so be careful.

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